Get heard. For real.
To offer you a faster response, we kindly ask that you first read the Frequently Asked Questions.
📌 We’ve compiled two sections:
Pre-Purchase FAQs → Questions about how it works, service quality, pricing, delivery times, etc.
Customer FAQs → Answers to the most common questions after purchasing.
👉 If you don’t find the answer to your question in these sections, please complete the form below — we’ll get back to you as soon as possible.
All streams are organic, meaning they come from real users. Tracks are placed in playlists promoted within active music communities (Telegram, Reddit, Facebook, editorial groups) and through ad campaigns. No bots, no fake automation.
We use several independent tools to certify our playlists as BOT FREE
The playlists we use are mixed and international, managed by real curators we’ve been working with for years. Most come from the United States, the United Kingdom, Ireland, Canada, Australia, and some European countries, including Italy.
Over time, we’ve selected only the most effective and reliable curators, with a real base of active listeners.
When we promote tracks through Ads Campaigns (for example, on Spotify or social media), we always focus on countries where the cost-to-stream ratio is most favorable. Unfortunately, Italy is rarely included due to high costs and low ad effectiveness.
This absolutely does not mean that the streams are fake or generated by bots. On the contrary: artificial streams usually come from countries like Africa, Asia, or South America, whereas we register only very rare cases from those areas.
All streams are always traceable in your Spotify for Artists profile.
After your purchase, you’ll receive a page showing the Playlists your track has been added to. If you have a Spotify for Artists account, you’ll be able to see the streams generated, the countries of origin, and the Playlists listed among your sources.
Streams start coming in within 24–72 hours: this time is needed for Spotify for Artists to fully update the data. Additionally, during the first few days you may see lower numbers: we test your track in several playlists to understand where it performs best, so we can optimize its visibility in the following weeks.
Playlists are selected based on the genre of the track, to ensure coherence and performance. We will show you which ones you’ve been added to so you can monitor the results.
Absolutely not. We do not violate any of Spotify’s policies because we do not purchase fake streams. Your track is simply promoted in public playlists, just as it would be if a fan or blog shared it organically.
Of course. You can cancel at any time with no penalties. No commitments or obligations.
If we see that a track isn’t performing well in a playlist, we move it to a more suitable one. Our system is dynamic: we constantly test and optimize.
Yes, Spoty-Go is specifically designed for emerging or independent artists. You don’t need to already have an audience—our job is to help you build one.
However, if your track has fewer than 1,000 streams and the artist has fewer than 10,000 in total, we recommend starting with 1–2 playlists for at least 3–4 months before scaling up.
We accept all music genres, as long as the track is original, complete, and available on Spotify. At the moment, we do not promote purely instrumental content, podcasts, or unofficial compilations.
Yes! You can contact us at any time using the form on this page: https://spoty-go.com/us/contact-us/
✅ Yes, absolutely. Even if your genre isn’t listed on the service page, you can still place your order.
We’ll place your song in the most suitable playlist based on style and sound, but the key point is that all playlists are promoted with paid ad campaigns.
That’s why, even if the playlist audience doesn’t perfectly match your target, you’ll still get plays thanks to the visibility generated by the campaigns.
Yes, each order corresponds to a single track. From the home page choose the subscription and the number of playlists you want your track added to, then on the payment page enter the URL of that track. If you want to promote other tracks, repeat the same process for each one.
When your subscription is activated, you always receive an email explaining exactly how the service works.
That message clarifies the following:
🔍 In the initial phase, your song is placed in “Discovery” playlists to test how the audience reacts through paid ad campaigns.
🎯 The goal of this phase is to understand what type of audience responds best to your track, regardless of the title or genre of the playlist.
✅ Then, based on the campaign results, we optimize your placement and, if necessary, move your track to a more suitable playlist.
No problem, we can check it together.
Please fill out the form below and attach a screenshot of your Spotify for Artists.
In the My Account section of our website, you’ll find instructions on how to identify, within Spotify for Artists, which playlists your songs have been added to and how many streams they’re generating (in the last 7 and 28 days).
This screenshot helps us understand how many streams are coming from our playlists, and if needed, we can optimize your placement to improve performance.
🚫 Important: please do not send this request if your service has been active for less than 7 days.
Spotify for Artists can take up to 48 hours to update data, so by day 7 you may only see results from the first 5 days. Data from day 6 and 7 may still not be visible.
It is completely normal to see daily fluctuations.
The playlists are under constant optimization, and a large portion of the streams comes from paid advertising campaigns.
As with any ad campaign, performance varies depending on the day, time, audience reached, and the active budget at that moment.
🔄 At certain times, campaigns may perform lower or be under adjustment; at others, they may generate a spike in results.
For this reason, daily stream counts can vary.
✅ We recommend looking at the weekly average instead of analyzing day-by-day data.
The weekly stream average should be within the service estimates, without needing exact numbers every 24 hours.
Yes, that’s completely normal. Here’s why.
👉 Spoty-Go offers two different types of services:
Track plays through playlists:
Your track is placed into playlists that are already active and being promoted. The promotion usually starts almost immediately.
Monthly listeners to the artist profile:
This is the service you purchased in this case. Here, we’re not promoting a single track, but your entire Spotify profile. That requires a manually built, personalized ad campaign, tailored from scratch for each artist.
📅 That’s why it takes around 10 business days (!) before you start seeing results.
✅ Your campaign is built and optimized through:
target audience segmentation
custom graphic design
ad testing
progressive performance optimization
On average, 10 business days are enough, but in some cases, it may take a little longer.
💬 This is completely normal. We just ask for a little patience: results are on the way.
For a period of time, we offered this possibility, but we had to suspend it.
🌐 Why? We were receiving too many change requests, which made it difficult to manage the playlists, since they can’t be updated too frequently without affecting their performance.
Therefore, it is currently not possible to change the promoted track during an active subscription.
🛠️ We are evaluating solutions to reintroduce this option in the future, but only if we can do so without affecting playlist quality or results.
The first thing you should do is check if you received the confirmation email for playlist inclusion.
Also check your spam or promotions folder.
That email contains all the information about:
when your free trial starts,
which playlist your song was added to,
and how to track the results.
If you haven’t received that message, it could be due to two reasons:
1️⃣ You submitted an incorrect link.
This can happen if:
you pasted your artist profile link instead of the track link,
or submitted a link to a full album or one that cannot be processed.
2️⃣ You already requested the free trial before, maybe with a different email, but for the same artist.
👉 Remember: only one free trial is allowed per artist.
If after reading this information you still have questions or need further assistance, please open a ticket below:
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Playlist service no longer available
The subscription service with playlist placement is no longer active. Spotify changed its policies from one day to the next, and it is no longer possible to offer it. We’re sorry for the inconvenience: this decision is not up to us.
We continue to work with targeted advertising campaigns for your track, your album or your artist profile. You can find all available services on the homepage.
Do you still have an active playlist subscription?
If your subscription is active and you’re no longer receiving streams, write to us through this form with your order number: we’ll convert your subscription into an equivalent advertising campaign, at no extra cost.
You can find the order number in your order confirmation email or in your My Account area.